Welcome to Reliable Heating & Cooling! We understand that scheduling your first appointment with a new HVAC company can be daunting. To ensure a smooth and hassle-free experience, we’ve prepared this guide to walk you through what to expect during your initial visit.
Before Your Appointment
- Take note of any unusual noises, smells, or issues you’ve noticed with your heating or cooling system.
- Gather any maintenance records or documents related to your HVAC equipment.
- Clear a path to your furnace or air conditioning unit to allow easy access for our technicians.
During Your Appointment
- Our friendly technician will arrive promptly at the scheduled time and introduce themselves.
- They will listen to your concerns and ask questions to better understand the issue.
- A thorough inspection of your HVAC system will be performed to diagnose the problem.
- The technician will explain their findings and provide you with recommendations for repairs or maintenance.
- Once you approve the proposed solution, our team will get to work promptly and efficiently.
After Your Appointment
- Our technician will review the work completed and answer any remaining questions you may have.
- You will receive a detailed invoice outlining the services provided and associated costs.
- We encourage you to provide feedback on your experience to help us continually improve.
At Reliable Heating & Cooling, we pride ourselves on delivering exceptional service and ensuring your comfort throughout the process. Don’t hesitate to reach out to our friendly team if you have any additional questions or concerns.